Bathrooms have shower/tub combinations and hair dryers. Complimentary wireless Internet access is available to keep you connected. Make yourself at home in one of the 414 air-conditioned rooms featuring refrigerators and LED televisions. This family-friendly resort is 7.1 mi (11.4 km) from Lake Michigan and 1.8 mi (2.9 km) from Gurnee Mills. Not a good idea to bring a young family here.With a stay at Great Wolf Lodge Illinois in Gurnee, you'll be within a 15-minute drive of Six Flags Great America and Naval Base Great Lakes. Like I said we probably will not be coming back unless our kids are teenagers and they can do stuff on their own. When we got here they said that there was a mistake but they couldn’t fix it until tomorrow because there were no more rooms available. Our room is not the room that we were supposed to have that we thought we were getting. The families cut in in front of my family we was waiting on the elevator downstairs with a stroller and a small child and this other group of people just walked on the other way to right in front of us. I did what I was supposed to do but I can’t see any kind of enforcement for anybody else. I can’t imagine that all of these people are vaccinated but they were so many people not wearing mask. Then our dining experience was subpar because we were told that it will be ready to certain time so when we went back they said they were test just to let us know when so far has been 45 minutes later and no text. Our keys did not work for the room when we got up to the floor into the room that we had. No where near the tire of service from a few years back We Tried to get an itemized receipt and employee did not know how to print. Dunkin Closed on a Sunday morning? Looking in the hallway grub hub is capitalizing off of you because food is unavailable. Since when did staff get to make decisions for a National Company. On to magiquest, our 13 year old had the CC on his wristband and your employee said his personal rule is to have parents sign. Again, showing the management does not care about their people. Lots of Broken equipment making cocktails and food hard to make in a timely manner. You may or may not get it and if you do it WILL be wrong. You most likely will not know where or how to order it. Mimosas and bloody Mary’s out at breakfast but available at the pool. The ones that were knowledgeable, and seem to know somewhat what is going on mostly gave away product and earned cash Tips, this was what I can only assume they have lost faith and are no longer loyal to the company. Employees spent most of their breath complaining about management. Poorly managed, staff all seemed against each other, saw arguments often. Overall AMAZING kid experience and parents- bring the Tylenol. The wands activate interactive stations, which is a delight. The MagiQuest is worth it, it’s super cute and the kids run around the hotel finding clues to save the day. No need to bring purses or phones or valuables in the water park. You use your wristband to swipe for everything and the room is really close. Also, cabanas are extra and not worth it. Two bedrooms, two bathrooms- one king, 2 queens, and a hide-a-bed. Our suite was called Grizzly Bear Suite and it was comfy for five. Not included in any package, and it’s $20 for unlimited daily access. To have fun though and do all the extras (mining, mini golf, arcade, MagiQuest and wand, ice cream cone, cup of candy) you gotta buy a Wolf Pass (largest package) which is $80 per kid. The room includes access to the water park.
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